Privacy Policy

American Mobile Home Brokers (“we,” “us,” or “our”) provides mobile home brokerage, lead intake, appointment coordination, and customer communications services. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you interact with our websites, forms, phone systems, messaging systems, and related services (collectively, the “Services”).

If you do not agree with this Privacy Policy, please do not use the Services.

Last updated: February 2026

1. Who We Are

American Mobile Home Brokers is a business that helps connect buyers, sellers, and interested parties in mobile home transactions. We may respond to inbound calls and messages, place outbound calls and messages where permitted, coordinate appointments, and communicate on behalf of our business.

2. Information We Collect

We may collect the following categories of information:

A. Information you provide

  • Contact information: name, phone number, email address, mailing address, business name
  • Transaction information: buying or selling interests, property details, preferred timeline, appointment requests, notes, and preferences
  • Message content: SMS, chat messages, emails, and other content you send us
  • Any other information you choose to share during communications

B. Communications data (calls, recordings, transcripts)

Calls may be recorded and transcribed for quality assurance, training, and service improvement, where permitted by law and where notice is provided.

We may collect call and message metadata such as time, duration, caller ID, routing, delivery status, and outcomes.

C. Technical and usage data

When you use our websites or forms, we may collect:

  • IP address, browser type, device and operating system, and referring URLs
  • Pages viewed, time spent, clicks, and form interactions
  • Approximate location inferred from IP address, but not precise GPS location

D. Cookies and similar technologies

We may use cookies, pixels, web beacons, and similar technologies to:

  • Keep the website functioning and remember preferences
  • Measure traffic and performance through analytics
  • Support marketing and conversion tracking

You can control cookies through your browser settings. If you disable cookies, parts of the website may not function properly.

3. How We Use Your Information

We use information to:

  • Provide and operate the Services, including responding to inquiries, coordinating appointments, facilitating communications, and providing support
  • Improve quality and performance, including training, quality assurance, analytics, and service improvements where permitted
  • Communicate with you, including service messages and, if you consent, marketing messages
  • Maintain safety and security, prevent fraud or abuse, enforce policies, and comply with legal requirements

4. SMS/Text Messaging and Opt-In Details

American Mobile Home Brokers may send SMS messages to the number you provide for the following purposes:

Transactional or Service Messages

Appointment confirmations, reminders, service updates, account alerts, and customer support responses.

Marketing or Promotional Messages

Promotions and follow-ups only if you explicitly opt in.

  • Message frequency: varies
  • Message and data rates: may apply
  • Opt-out: Reply STOP to unsubscribe from SMS
  • Help: Reply HELP for assistance

Consent rules

  • Marketing SMS consent is not a condition of purchase
  • If you opt out of marketing messages, you may still receive transactional or service messages that you requested
  • If you want to stop all messages, contact us using the details in Section 9

5. How We Share Information

We may share information only as described below:

A. Service providers

We may share information with vendors who help us operate the Services, such as:

  • Phone and SMS delivery providers
  • CRM and customer support tools
  • Scheduling and calendar systems
  • Website hosting, analytics, and security providers

These providers may use information only to perform services for us and must safeguard it.

B. Legal, safety, and compliance

We may disclose information to comply with law or lawful requests, protect rights or safety, and investigate fraud or security issues.

C. Business transfers

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction.

Mobile Information Sharing Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. We may share information with service providers solely to deliver messages and operate our Services, such as SMS platforms and CRM providers.

6. Data Retention

We retain information as long as reasonably necessary to:

  • Provide the Services and maintain our relationship with you
  • Comply with legal, accounting, or regulatory obligations
  • Resolve disputes and enforce agreements

Retention periods vary by data type, including call recordings and transcripts where applicable.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards, such as access controls and encryption where appropriate, to protect information. However, no system is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

You may request:

  • Access to, correction of, or deletion of personal information, subject to verification and legal requirements
  • Changes to your communication preferences

You can also:

  • Opt out of marketing SMS by replying STOP
  • Control cookies through your browser settings

We may retain certain information as required to comply with legal obligations, provide requested Services, or enforce agreements.

9. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

American Mobile Home Brokers
Email: ____________________
Phone: ____________________

10. Children’s Privacy

Our Services are not directed to children under 13, or the minimum age required by applicable law, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top indicates when changes were made. If changes are material, we may provide additional notice as required by law.